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support@pumahost.me

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Frequently Asked Questions

How long does server provisioning take?

Most servers are provisioned within 60 seconds of payment confirmation.

Can I upgrade my server resources?

Yes, you can upgrade or downgrade your resources at any time from your dashboard.

What backup policy do you have?

We perform automatic backups every 6 hours and retain them for 7 days.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee if something's wrong with your order.